#oscarwylee

Hear from some of our beloved #OW customers on their thoughts on our frames.

“Purchased a new pair of glasses and was assisted by Erin who was so friendly, honest and down to earth. The other staff were also lovely as well. The store had a lovely welcoming atmosphere which made my shopping experience most enjoyable“

– Kaye H.

“Really friendly and professional staff, great selection of frames and conveniently located. Felt welcome and the whole process was easy and efficient. Thank you.”

– Christine S.

“Great customer service! The optometrist and staff were all very helpful and pleasant to deal with. I wanted to make changes after my purchase and they were very reasonable and helpful. Made my day.“

– Nick R.

“So happy with the friendly, attentive service from staff and I honestly can’t thank the wonderful Travis enough for making sure I recieved my new glasses before my trip! I will be back and 100% recommend Travis and his team. Thank you!!“

– Alex B.

“Great customer service from the moment I walked in. My eye test was done in a timely yet effective manner. All the staff were friendly and professional.”

– Chane W.

“Great Service both from staff and optometrist and wonderful selection of frames.”

– Michelle C.

“Lovely customer service! My optometrist explained everything in such a simple and friendly manner during my eye test. They also had a great range of glasses.“

– Sapna S.

“The service from this establishment was outstanding. The Ladies took time with me. Whether it was in my eye-test; choosing my new frames; Discussing in depth the prices; And making sure my glasses were perfect when they arrived; In every one of these aspects they were so very helpful.”

– Zue W.

“Super friendly and helpful staff! Took one of my frames to be fixed and it took less than 10 minutes! Amazing customer service!“

– Barbara C.

“My absolute favourite glasses shop ever! I get so many comments on my frames (Ella & Duckworth). The prices are great and the staff were so helpful! Such a huge range to choose from and a super fast turnaround time. Love love love! Keen to get my hands on more stunning specs. I’ll be back soon!

– Natalie S.

“New glasses, arrived during the week, strong quality, fancy and comfortable to wear, thank you“

– Yeleniya

“Great experience, everyone was super friendly and kind. Thanks for the help for picking out new glasses!“

– Vanessa T.

“This store is very professionally-run. The optometrist and the sales assistants were both very approachable and helpful. I appreciate the care that the optometrist provided to ensure that I received the right prescription. I am really satisfied with my new glasses. Very comfortable.“

– Jane A.

“Staff upon entrance were very helpful and understanding. Store was in immaculate condition. Optometrist was very knowledgeable and clear about my prescription. He was very accommodating and understanding. I would recommend 100%“

– Lidia D.

“Hands down the best optometrist I’ve been to. Highly professional and they don’t scam you for your money like others do. Staff are all super friendly“

– Omut M.

“I got my eye test and extremely happy. very professional and very friendly. Definitely recommend this place.“

– Jovan R.

“Absolutely amazing. Their frame range is absolutely brilliant, really good optometrists, amazing customer service and easy booking process. Really happy Definitely recommend!“

– R. A.

“Such a great range of frames, excellent customer service, and a really friendly environment“

– Natasha L.

“I had a great experience with OW today- the staff were extremely prompt, professional and knowledgeable. I had an eye test first in which they explained things very clearly and then helped me pick out frames and lenses, demonstrating how the blue light filter worked. I was blown away by how much it blocks! Can’t wait to try out my new glasses and sunnies!“

– Jazba S.

“What a great bunch of people here at Oscar-Wylee Customer service and professionalism is 10/10.“

– Maddy H.

“Optometrist very thorough with consultation and treatment. Very competent work. Extremely nice.“

– Rosemary G.

“The staff are super helpful and thorough, the optometrist took her time throughout the process and was lovely. I really enjoyed the service here and recommend anyone who are looking to do a check up or to just browse. The big selection of glasses was overwhelming to decide from but staff were very patient and gave out great recommendations.“

– P. D.

“Love my new glasses! Bought the Mona in citrus colour, and the Arabella in white (Cobain) with a gradient tint (sunglasses) – both incredibly stylish. Paul is a great and professional optometrist, and it helps that he also wears glasses – so he relates to and respects the customer’s opinion. I highly recommend this Oscar Wylee store.“

– Anna B.

“Very thorough with eye assessment and explains things very well. Definitely 5 stars!“

– Johanna R.

“Great service. I felt very welcomed and the staff was very professional and helped me! Thank you!“

– Emina S.

“Friendly, very efficient staff. Service is fast also, hubby’s glasses were ready within a week.“

– Licia C.

“The optometrist was lovely, really friendly and professional and the staff was very helpful. I didn’t feel pressured to buy (I did purchase glasses) but they let me browse on my own and was very accommodating.”

– Vivian V.

“Absolutely fantastic service. These guys went out of their way to be helpful. Highly recommend!”

– Camille L.

“I called to ask some questions about custom glasses, shipping, etc. and the young man I spoke with on the phone was so knowledgeable, helpful, and polite. Some places can be so rude, especially over the phone, and he really made my day with his professionalism.”

– Blaine S.

“Friendly staff, explain everything in simple terms, great value glasses.“

– Ogla P.

Due for an eye exam? Book now:

Book an eye exam

We recommend that everyone should have an eye exam with an optometrist at least once every 2 years.