Support

Contact Us

To contact us, you can use our contact form, or find your nearest store.

How to find my prescription?

A basic version of your prescription will be contained in your order confirmation. To obtain a full copy of your prescription, you can contact your Oscar Wylee store.

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What frames suit my face shape?

Certain frames may be better suited to certain face shapes.

Learn more about face shapes >

When will my frames be delivered?

For in-store pick up, frames should take 7-10 days to be ready. If being delivered to your home, frames may take up to 2 weeks.

Learn more about delivery times >

What health funds do you take?

Oscar Wylee accepts most major health funds in store. Visit us for a full quote.

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How much does an eye test cost?

Eye tests are bulk billed under Medicare for eligible card holders. Tests are $70 for those without a card.

Learn more about pricing >

How to cancel or reschedule an appointment?

You can cancel or reschedule an appointment by using the link in your confirmation email, or contacting your OW store.

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